911Trainer.com

I am working with a 9-1-1 Center deep into negativity, stress and dysfunction.  From the floor to the administration everyone is dragging around painful history.  All believe they are trapped victims.

This month Professional Pride moved 911Trainer.com to a more advanced setting.  After much persuasion by our web designer, we finally agreed to risk this change.  Our perception was tainted by a past negative experience that was costly and frustrating from a 'previous' web company (now out of business).

At this Comm Center the ability to risk trusting things can be different is the most difficult change to bring about.  What has to happen to change a mind?  Urgency! Risk! Process! 

I only have time today to talk about one beginning urgency effort you might try if this sounds like your center. 

Go Nutsy Crazy Complaining on paper.  List every every every thing that is wrong with your agency.  But here is the catch - NO HISTORY.

Do that, next blog we can talk about what to do with all this fun information. 

My thoughts today.