Say What? - Call Taker Training

SKU: A101
Price: $79.00
click to enlarge

  Learning CAN be FUN - and just plain FUNNY!

 

 


 Margaret Aspenberg, Training Supervisor Atlantic City, New Jersey  

"Say What?' arrived on Tuesday, along with other goodies.  I love it." 


An Emergency Call Taker and a comedian got together to show you how a 9-1-1 call sounds - a bit strange - funny - but tons of learning going on here. CD and workbook.

 Listen to an average Call Taker take 9-1-1 calls from a comedian. Fun for a class.

In this 2 hour exercise, students are asked to listen to the methods and technique of the Call Taker, then critique the questions asked. Was anything missing?

This professional Call Taker is a great model for learners. Students use critical thinking skills to analyze, compare and contrast. Listening and recording skills are important here. A must have for ANY police call receiver training.

 


 

Recommendations

T101.jpg

Too Fun!  Four games and exercises that teach 9-1-1 call taking 'skills', these were created in a college setting.

$88.00
T110.jpg

For All Levels   Kick Butt, Descriptions, Controlled Chaos, Prepare to Copy - CD now with all masters.

$88.00
B112.jpg

50+ Questions Supervisors Ask -  inspiring and enlightening book.  Check out a customer response and a list of questions.

$25.95
B104.jpg

Trainers. Don't get discouraged or overwhelmed, GET THIS BOOK!

$25.95

When you need crisis intervention training for suicide.  (4) 9-1-1 suicidal callers within the Power Point for analysis and discussion.

$99.00
AGAME.jpg

When you need those great games that use Power Point on a CD.  You want to hit home and add fun to your training and put people on the spot to know more.

$99.00
TWHMO.jpg

#8 Motivation & Morale

They aren't motivated! Our morale is low! What can you do? 

$100.00
EZC.jpg

When you need a Pre CAD training tool to learn to 'talk and type' and 'get' the basic of CAD.  When you have a College or High School program and need CAD. When your agency CAD is daunting and need a before CAD test or learning.

$249.00

When you want to study current lawsuits against 911 and hear the actual calls too.

$99.00
V104-DVD.jpg

Updated 2010.  Customer service, professionalism, control - it's here.  Must have for new Call Takers, great refresher too!  View segment.

$149.00
V106-DVD.jpg

Updated 2010  Actual 9-1-1 call study.  No way to describe the impact these actual 911 calls have on Call Takers!  View DVD Segment

$89.00
A103.jpg

Complete pursuit training packet - CD game and workbook on CD for endless copies.

$79.00
B002.jpg

 SAVE! On this full Emergency Communications Library of Books.

$395.00
TWGM.jpg

#7 Teaching Multi Tasking

We can teach it, and here is how! You'll love this one. 

$100.00

(11) 9-1-1 call takers will demonstrate the work, we explain the 'tools'.   Highly recommend this product to academies.

$99.00