Books - Full Set All Titles

SKU: B002

Price: $395.00

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You can send a few people to a workshop - they may or may not learn anything - they may or may not have good information. You can buy a full library, just for their own profession, and for years your people will have access to good information, any time they want. Give the gift of learning, when and where they want, anytime they want.

9-1-1 Emergency Communications Manual & Manual Workbook

This is our college text and workbook in over 5000 agencies as a primary training manual and self directed workbook.

Stress Less Trio of Books to include; 9-1-1 Wellness + My 10-20 Journal + Console Yoga

Newest addition 2005 - 300+ pages of self help worksheets and two additional books that help keep workers well.

The Exceptional Trainer

Our best selling book for trainers only.

Ick I Hate Technical Stuff, includes More Icky Wireless Q & A

Funny and informative!

Winging It, Q and A For Supervisors

More then 50 questions supervisors ask - inspiring and helpful.

How To Grow a Professional Training Career

Concise tell all, how to use your skills to enhance or expand your career.

Sexual Harassment in the Comm Center (CD Power Point Included)

Mandatory training, includes a power Point for Supervisors to teach such things as Quid Pro Quo!!

Ring Ring Simulation Books

Scenarios for all call types - police, fire and EMS on CD only.

B002

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Quick Study Liability 9-1-1

When you want to study current lawsuits against 911 and hear the actual calls too.

Only: $99.00

Gameshow Delux On CD - Most Popular

When you need those great games that use Power Point on a CD. You want to hit home and add fun to your training and put people on the spot to know more.

Only: $99.00

FREE eNewsletter Negativity In The Comm Center?

Yes, it's FREE. Inspiration for Trainers, Managers, Supervisors & Telecommunicators.

Only: $0.00

Quick Study 9-1-1 Crisis Intervention & The Suicidal Caller

When you need crisis intervention training for suicide. (4) 9-1-1 suicidal callers within the Power Point for analysis and discussion.

Only: $99.00

The Exceptional Trainer Companion Workbook

Companion to the The Exceptional Trainer book to expand learning.

Only: $15.95

EZ CAD Pre CAD Training Tool

When you need a Pre CAD training tool to learn to 'talk and type' and 'get' the basic of CAD. When you have a College or High School program and need CAD. When your agency CAD is daunting and need a before CAD test or learning.

Only: $249.00

Crisis Intervention & Suicidal Caller DVD and Master Workbook

Updated 2010. DVD One - Crisis Intervention. DVD Two - The Suicidal Caller. Master workbooks in pdf for endless copies.View Part One Segment. View Part Two Segment.

Only: $169.00

Say What? - Call Taker Training

Too too funny! A comedian and a dispatcher get together and play calls. Workbook on the CD for endless copies.

Only: $79.00

Domestic Violence Power Point Workshop

(5) DV 9-1-1 Calls evaluated in a Power Point by Sue narrated and (5) informative books for in service training for years to come. A Trainer's Workshop to own. Sample workbook pages Two part workshop

Only: $249.00

Quick Study 9-1-1 Mastery In Emergency Call Taking

(11) 9-1-1 call takers will demonstrate the work, we explain the 'tools'. Highly recommend this product to academies.

Only: $99.00

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Way To Go 9-1-1 - Suicidal Molester

Without a doubt the best call I have heard in 30 years. When previewing training calls we came across this call and it was just amazing! We had to make it into a Way To Go call so we could share with the world the amazing work of Pam. View segment

Only $89.00

9-1-1 Reality Trainer, Call Taking and Dispatch Simulator

Contact us for more information for 9-1-1 Reality Wireless Training Station for multi-tasking simulation experience call taking and radio dispatch. Full information released August 2010.

Only $0.00

Police 9-1-1 Call Cards A-H

(15) 9-1-1 Calls. There are so many police call types that we have divided the Call Cards into A-Z catagories. Amazing 911 calls cleaned and inserted into your Power Point for training you own for years to come.A-H has (15) 9-1-1 calls associated with the call types.

Only $149.00

Police 9-1-1 Call Cards S-Z

(15) 9-1-1 Police calls associated with the Call Cards letters N-Z. The training was divided into three segments for training examples to analyze the actual WORK of Emergency Call Taking.

Only $149.00

Good Call Bad Call DVD - Fire Radio ICS Training

NEW Fire ICS Training. Excellent! Interactive DVD Critical Thinking training tool. 17 minutes of an apartment fire for the study of firefighting terms and ICS dispatchers' role.View Sample

Only $129.00

Good Call Bad Call Interactive DVD - Home Intruder

Home Intruder in progress. A Critical Thinking Tool. This interactive DVD will model the work of 9-1-1 and promote 'critical thinking'. View DVD Seqment

Only $129.00

Good Call Bad Call Interactive DVD - Workplace Shooting

Workplace shooting numerous calls on active shooter. Interactive DVD Critical Thinking training tool. View DVD Segment

Only $129.00

EMD Medical 9-1-1 Call Cards

(15) EMD Pre Arrival Calls. If you need 9-1-1 EMD medical calls for your training that are organized to review, compare and contrast, discuss or analyze from a Power Point here you go.

Only $149.00

EMD Trauma 9-1-1 Call Cards - Part One

(12) 911 Calls. If you need 9-1-1 EMD Trauma calls for your training that are organized to review, compare and contrast, discuss or analyze from a Power Point ... here you go.

Only $149.00

EMD Time Critical 911 Call Cards

(17) EMD Pre Arrival. If you need 9-1-1 EMD Time Life Critical calls for your training that are organized to review, compare and contrast, discuss or analyze from a professional Power Point here you go.

Only $149.00

(8) HazMat 9-1-1 Calls Study

(8) Actual 911 HazMat calls of chemical spill injuries. Dispatcher's nightmare unless you prepare.

Only $149.00

Quick Study Liability 9-1-1

When you want to study current lawsuits against 911 and hear the actual calls too.

Only $99.00

Quick Study 9-1-1 Crisis Intervention & The Suicidal Caller

When you need crisis intervention training for suicide. (4) 9-1-1 suicidal callers within the Power Point for analysis and discussion.

Only $99.00

Fire 9-1-1! Call Cards

(30) Fire Call Guides (14) Matching 9-1-1 mpg calls. Most valuable for Fire Communications Training. 4 actual calls of people trapped and call takers speaking to them at length - awesome!

Only $149.00

Domestic Violence Power Point Workshop

Only $249.00

Compassion Fatigue Power Point Training

(5) Burn Out Self Assessment books, (2) Power Point trainings, (3) 9-1-1 calls. Keep this stocked for your people. Sample pages

Only $249.00

ALL Exceptional Trainer 10 Workshops On CDs

All 10 Trainer's topics narrated by Sue Pivetta Exceptional Trainer Book and workbook.

Only $895.00

Customer Service! Dealing With Difficult People

(2) Power Points workshops (3) actual 9-1-1 calls with Train the Trainer - (5) Customer Service 'getting along' workbooks (Sample pages).

Only $249.00

Emergency Radio Full Training Package

7 Actual Radio Calls (5) Emergency Radio workbooks about safety, clarity and professionalism. Bonus our Emergency Radio Beginner Guide DVD! See samples inside.

Only $249.00

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