"The wonderful thing about the Zone is that it taught my trainers how to teach skills using games and exercises ...and provided the games and exercises!"
Teach and Evaluate Skills With 'The 9-1-1 Zone'
Contrary to popular opinion, you can teach multi-tasking if you isolate each individual skill, work with the student on that skill and get the student to a level that then can incorporate the next skill. Common sense is developed through experience and understanding.
The Zone Package is 3 parts designed beautifully for your trainers to enable them to present to the learner the complexity of the work in many areas.
Part 1 Skills Training
12 full training sessions that explains and guides your trainers into understanding why and how to use games to teach skills and evaluate them.. Comes with templates for answer sheets and game cards.
Part 2 Skills Evaluations
Q. Is the Zone a validated job test?
CD with guidance and candidate answer books to test their ability to handle calls of multi tasking, listening, information recall, audio visual coordination, keyboarding and addressing. Offer the evaluation before, during and after training to see progress. Agencies use the Zone for job evaluation for actual skills. We recommend giving the evaluation twice and NO pass/fail - the evaluation is a benchmark. Additional candidate booklets can be ordered separate - comes with 5.
Part 3 Promotional In Basket ($285 Value Sold Separate)
If you are hiring or promoting for trainer, supervisor or director this is your complete in-basket that can be customized for your agency. Comes with files, proctor guide, essay questions, reality exercises, CD with templates and CD, 5 actual 9-1-1 call assessments.
A beautiful product. "We use appropriate parts of the Zone during our hiring process and it has made a great difference." Seminole County 911. Bob Hodges FL
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