911Trainer.com

Yes, it's FREE. Inspiration for Trainers, Managers, Supervisors & Telecommunicators.

FREE eBook. Teaching multi tasking?  Sure.  How to do and evaluate simulation training.

FREE Play Jeopardy to learn about TDD - great training/learning game!

Download some tickler thoughts for trainers.  A so so trainer tells, a good trainer teaches, a great trainer provokes. 

Contact us for more information  9-1-1 Reality Wireless...

FREE Service! Does someone at your agency need to hear how wonderful they are? Do you need to vent? Burned OUT?

50+ Questions Supervisors Ask -  inspiring and enlightening book.  Check out a customer response and a list of questions.

(11) 9-1-1 call takers will demonstrate the work, we explain the 'tools'.   Highly recommend this product to academies.

Training academy, in service, meeting, citizen academy. Common police terms.

Students examine actual 9-1-1 calls to evaluate and isolate the TOOL and KSAs of the work of Call Taking.

Updated 2010.  Customer service, professionalism, control - it's here.  Must have for new Call Takers, great refresher too!  View segment.

Download the attachments that will tell you more about our High School offerings.  Enter to learn about our turn key curriculum, training aids, simulation and instructor and student online certification.

Irreverent and full of fun basics for the non tech (but want to understand) in the Comm Center.

When you need to address the negativity.  (5) student workbooks and a training CD Dealing With Difficult People to use for future trainings - great message you own for less than a workshop or eSeminar and much more realistic message.

(2) Power Points workshops (3) actual 9-1-1 calls with Train the Trainer - (5) Customer Service 'getting along' workbooks (Sample pages).

"I learned new ways to relate to other people. Lots of new ideas to implment into the training program. Resources for new information. I thought the information was 'taught' in a very good way using actual 911 calls. Easy to understand and comprehend the concepts of SERVICE."  — Shari Davis Cortez PD

Liability scares our people - what do they need to know.  Terms and vocabulary for sure.

#2 Teaching Common Sense

Yes! This training will open your eyes and give you some great ideas.

Regularly $225, we have a close out of TDD/TTY machines by EZ Comm - only a few remaining. 

This is a complete table top exercise. Use as is or use the concept to make your own for the WHAT IF scenarios. RU Ready?

SALE ITEM!  Reduced from $25.95 for a limited time.  Hire Right. 

(5) DV 9-1-1 Calls evaluated in a Power Point by Sue narrated and (5) informative books for in service training for years to come. A Trainer's Workshop to own.   Sample workbook pages  Two part workshop

When you need those great games that use Power Point on a CD.  You want to hit home and add fun to your training and put people on the spot to know more.

Updated 2009.  Emergency Radio - police, fire and EMS. Promotes professionalism and best practices.  View DVD Segment

No more typing tests that don't look like the work. YOU create the test, the test gives you a score.

 #1 Adult Learning Concepts! 

Teaching adults - improve retention and create a safe learning for all.  Two CDs.