Call Taking Games on CD

SKU: T101
Price: $88.00
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 Skills Training For Call Taking?

We have now combined all four call taking exercises into one CD for greater ease of use - timeless call taking skills!


This set of great call-taker training games and exercises includes:


Manual Dexterity: A series of four exercises that increase in complexity. The CD instructs the student to place 12 Cards on the table in a variety of changing moves.

Speedwriting: Names, addresses and phone numbers are given at a speed that is tolerable for typing and learning. Can be used to test a trainee on how well they can type into a CAD system.

Phonetic Practice: A series of famous and not so famous names spelled phonetically. Gets faster and faster. Alpha Bravo Version Included.

Multi Task Split Ear: This our most popular CD, used by many agencies for hiring. Extremely difficult. Alpha Bravo Version Incuded.

 


T101

 

 

 

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