Extra Workbooks

When you need additional workbooks for your classes or Telecommunicators.

9-1-1 Workbook, 4th Ed Manual 9-1-1 Manual College Text add on. A self-directed learning workbook. $15.95	Breaking Out Of Negativity Workbooks (5) Packet of Extra Workbooks for Breaking out of Negativity. These offer tons of great personal exercises for exploring stressors. Great fun to learn about yourself!! $75.00
Compassion Fatigue Book - '5' Pack 5 workbooks for the Compassion Fatigue Trainer's Workshop. Can be used separately. Includes CF Survey. $75.00	Customer Service Workbook "5" Pack '5' Pack Customer Service Student Workbooks. Can be used without the workshop. $75.00
The Exceptional Trainer Companion Workbook Companion to the The Exceptional Trainer book to expand learning. $15.95	Understanding Domestic Violence - '5' Pack Set of '5' books for training, companion for DV Trainer's Workshops. Can be valuable without the workshop. $75.00
Zone Additional Candidate Answer Books Order more Zone candidate answer booklets here. Represent your agency with style with these beautiful booklets in training and testing. $25.00

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Way To Go 9-1-1 - Suicidal Molester

Without a doubt the best call I have heard in 30 years. When previewing training calls we came across this call and it was just amazing! We had to make it into a Way To Go call so we could share with the world the amazing work of Pam. View segment

Only $89.00

9-1-1 Reality Trainer, Call Taking and Dispatch Simulator

Contact us for more information for 9-1-1 Reality Wireless Training Station for multi-tasking simulation experience call taking and radio dispatch. Full information released August 2010.

Only $0.00

Police 9-1-1 Call Cards A-H

(15) 9-1-1 Calls. There are so many police call types that we have divided the Call Cards into A-Z catagories. Amazing 911 calls cleaned and inserted into your Power Point for training you own for years to come.A-H has (15) 9-1-1 calls associated with the call types.

Only $149.00

Police 9-1-1 Call Cards S-Z

(15) 9-1-1 Police calls associated with the Call Cards letters N-Z. The training was divided into three segments for training examples to analyze the actual WORK of Emergency Call Taking.

Only $149.00

Good Call Bad Call DVD - Fire Radio ICS Training

NEW Fire ICS Training. Excellent! Interactive DVD Critical Thinking training tool. 17 minutes of an apartment fire for the study of firefighting terms and ICS dispatchers' role.View Sample

Only $129.00

Good Call Bad Call Interactive DVD - Home Intruder

Home Intruder in progress. A Critical Thinking Tool. This interactive DVD will model the work of 9-1-1 and promote 'critical thinking'. View DVD Seqment

Only $129.00

Good Call Bad Call Interactive DVD - Workplace Shooting

Workplace shooting numerous calls on active shooter. Interactive DVD Critical Thinking training tool. View DVD Segment

Only $129.00

EMD Medical 9-1-1 Call Cards

(15) EMD Pre Arrival Calls. If you need 9-1-1 EMD medical calls for your training that are organized to review, compare and contrast, discuss or analyze from a Power Point here you go.

Only $149.00

EMD Trauma 9-1-1 Call Cards - Part One

(12) 911 Calls. If you need 9-1-1 EMD Trauma calls for your training that are organized to review, compare and contrast, discuss or analyze from a Power Point ... here you go.

Only $149.00

EMD Time Critical 911 Call Cards

(17) EMD Pre Arrival. If you need 9-1-1 EMD Time Life Critical calls for your training that are organized to review, compare and contrast, discuss or analyze from a professional Power Point here you go.

Only $149.00

(8) HazMat 9-1-1 Calls Study

(8) Actual 911 HazMat calls of chemical spill injuries. Dispatcher's nightmare unless you prepare.

Only $149.00

Quick Study Liability 9-1-1

When you want to study current lawsuits against 911 and hear the actual calls too.

Only $99.00

Quick Study 9-1-1 Crisis Intervention & The Suicidal Caller

When you need crisis intervention training for suicide. (4) 9-1-1 suicidal callers within the Power Point for analysis and discussion.

Only $99.00

Fire 9-1-1! Call Cards

(30) Fire Call Guides (14) Matching 9-1-1 mpg calls. Most valuable for Fire Communications Training. 4 actual calls of people trapped and call takers speaking to them at length - awesome!

Only $149.00

Domestic Violence Power Point Workshop

(5) DV 9-1-1 Calls evaluated in a Power Point by Sue narrated and (5) informative books for in service training for years to come. A Trainer's Workshop to own. Sample workbook pages Two part workshop

Only $249.00

Compassion Fatigue Power Point Training

(5) Burn Out Self Assessment books, (2) Power Point trainings, (3) 9-1-1 calls. Keep this stocked for your people. Sample pages

Only $249.00

ALL Exceptional Trainer 10 Workshops On CDs

All 10 Trainer's topics narrated by Sue Pivetta Exceptional Trainer Book and workbook.

Only $895.00

Customer Service! Dealing With Difficult People

(2) Power Points workshops (3) actual 9-1-1 calls with Train the Trainer - (5) Customer Service 'getting along' workbooks (Sample pages).

Only $249.00

Emergency Radio Full Training Package

7 Actual Radio Calls (5) Emergency Radio workbooks about safety, clarity and professionalism. Bonus our Emergency Radio Beginner Guide DVD! See samples inside.

Only $249.00

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