Just
Released 2009 Catalogue
FREE
November 08 eNews The
Death Of Trust
Book
Release Book and CD Dealing With Difficult People!
Attending
Workshops? Aghhh Scheduling,
overtime, budget. Bring our workshop
to you.
The popular
Exceptional Trainer workshop expanded and packaged
for you to own.
9-1-1 StarZ
Demo Presentation
Listen to Actual 911 StarZ trained Student Calls Click
Here - mpg file -
FREE Download 9-1-1
Magazine Article On 'Allowing Practice'
Today is a good day! I just read NFPA
1061 Training Standards. NFPA
2007 Training Standards ROCK!
see
a portion below...
C.1.2
Elements. “Many
visualize the procedure of placing a new employee with an experienced worker
and allowing the new employee to watch over his or her shoulder to learn the
job. Under these conditions, the process has only limited success at best.
Often it leaves the employer and employee dissatisfied with the outcome. The
employee feels apprehension from being overwhelmed with too many sensory
stimuli of new duties and new people.
It is a human characteristic to attempt to absorb the new environment, but
it can be distracting from the task at hand. He or she might also feel
apprehension about taking too long to become “productive.”
.” The
NFPA believes as we do – experience is what they need the most – give it
to them with the #1 best selling simulator 9-1-1 StarZ.
Day
In The Life Of A Trainee?
Is purchasing
'StarZ' REALLY worth it?
Mary Jo Rizzo Panama
City 911 says: "The StarZ 911 system has brought our training
to a new level. We utilize the system with dummy computers
containing our in-house CAD and FCIC/NCIC. We have a four week
"training room" training program. By the time new-hires
enter the Communications Center they are ready to work call taker
position with little Supervision.
Utilizing the StarZ system has enhanced our training program by
being able to simulate everything we do in the Comm Center in a
controlled environment. This in turn, gives new hires a little more confidence in themselves
that will assist them in trying harder, instead of being overwhelmed
and giving up."
Book
Review by Gary Allen of Dispatch Monthly Magazine.
Sgt from West
Palm Beach read it cover
to cover (said never did that before)
and then
ordered one for each Telecommunicator.
Join eTips - See what you
missed
How
to Destroy Morale - 4 Easy Steps
Your
Quality Control - Is It Learn or Burn?
Ever
Wondered...
Why there is there college
for police, fire or even nail artists but no
college or Vo-Tech course in your area for Telecommunicators? You
could be a college educator with your Comm Center experience3? Check
this out
Press
Release - Clover Park Technical Institute
Compassion Fatigue? Ask Sue
for a copy.
What
to do about Voice Over IP Calls? We only wish we could help with
the local calls and what to do - hopefully your agency has a data base of
carriers to call when you need to find someone. One long term solution is
to educate your public. Here
is a flyer from the FCC - design your own handout from this information and let
your citizens know what saving dollars is costing them in safety.
'Always
Timely' Information
Seminole
County - A satisfied StarZ user tells us how simulation training has
helped their agency.
If you can see Flash on your computer,
click on the Butterfly and download this inspirational '.exe' message - keep it
- use it - pass it on - we share here!
Great
FREE 'Inspirational' Console Reading!
Articles by Sue and others:
Ick! I
Hate Evaluations!
Bang
Bang You're Dead! A Different Kind of Training
How
to Train Critical Thinkers - These Gen X
There's
an Elephant in the Comm Center! - What problem?
FREE
SUBSCRIPTION to 9-1-1 Magazine
I
Met A Woman from "The Poetry of
9-1-1"
Earth Angels in Headsets - A
Promise
Miscellaneous
Bits of Information...
The
cost of training a dispatcher - Dispatch Monthly
Grant
Information from our customers
Public
Safety Foundation of America
Bureau of Justice Assistance
Private Foundations our customers tell us about:
Target Stores - Grant
Application - (Successful applicants have applied for the
purchase of C.A.R.E... through their Family Violence Prevention program.)
Wal-Mart - Good
Works they gave one customer a grant for CARE.
Past
Press
Releases
Ontario,
CANADA
purchases 30 StarZ Simulators.
Professional
Pride collaborates with The Board Room, Inc for 9-1-1 TeleTrainer
Missouri
Approves Professional Pride Curriculum
York
Technical Institute, York, PA
starts training dispatchers!
Core
Curriculum
is the only college curriculum to date released.
What our
Customers Say:
from people like you.
Thank you so much for visiting
us!!
You are the most important person to us,
we hope we were able to help
you in your search for excellence.
You are greatly appreciated here!
Thanks for answering the call 24/7.
You rock!
mitch